Savannah S I95 - Richmond Hill Reviews: 100 Verified Reviews Latest 2024 | Trip.com (2024)

Check-in

1 night

Check-out

Rooms and Guests

Verified reviews

We stayed here for 2 nights and were pleasantly surprised with how clean and up to date our room was when we arrived. The staff was extremely friendly and everyone greeted us as we passed them in the halls or common areas. The breakfast was good and had more to offer than most hotel breakfasts. Would recommend this hotel!

Check in was fair. Room was clean, comfortable and quiet. Nothing fancy, but that’s ok. The breakfast server was really pleasant. She kept the items clean and stocked. She was definitely a bright spot in our stay!

We really liked this hotel. It was very clean and the staff were super helpful and friendly. We has an incident with a drunk guest attempting to get into my vehicle while I was in it upon check-in but the hotel handled everything with the police. Turns out the person was extremely wasted and had mistaken my vehicle for his friends. Nothing happened to my vehicle after the situation was handled. Highly recommend this hotel. Shower was great, beds were comfy and clean, breakfast in the morning was an added bonus.

It was convenient, clean and the staff was friendly.The breakfast seating area was a little limited.

Very clean. Staff freindly and helped pick a great place to eat. Let us check in early . Will stay again

Very clean and comfortable. A bit noisy but otherwise very pleasant. We would come back.

Beds are way too soft. I hv sleep apnea and soft beds smother me. You should offer firm beds as a choice.

Staff should welcome customers with a smile and greeting. Staff can also let guests know about what amenities are available on the property. None of the above happened at check-in. Staff was not at desk and when guest rang the bell the staff rudely shouted “didn’t you see me walk away this way”. Does the individual think someone who just parked in lobby and entered checking desk area knows who is working for hotel and who is not? Does guest have to assume that the person whose was in a corner near elevator is hotel staff magically? I have not seen such level of arrogance in hospitality industry. This was a shock for me especially in Georgia ( once upon a time know for Southern hospitality).This property needs to train staff in 101 level welcome and how to talk to the customer. Good luck with everything.

This may be the best Holiday Inn Express I’ve ever stayed at. Just an all around great experience

Convenient safe clean decent breakfast comfortable room right off the expressway

It was a nice stay. Clean room. Nice property. Will definitely go back.

I am glad i read the reviews here. Was in Richmond for a wedding, thought i made a mistake by not picking the hotel that the wedding party booked (Home2Suites across the street). After chatting with them, can confirm I made the better choice with Holiday Inn.

The breakfast room and food choices was much better than most similar hotel’s.

The King room was big and clean. There was a nice tv and the bathroom was super clean. We slept comfortably

Hotel lobby and room was very clean. Comfortable bed and pillows.